Legal notice

Vendor Information

  • Vendor Name: Sakura Petals
  • Responsible Party: Kaushal Wawlagala
  • Address: 1188-2 Urasa, Minamiuonuma, Niigata, Japan 949-7302
  • Contact Number: (+81) 025-788-0665
  • Contact Email: info@sakurapetals.jp 

Sales and Pricing Details

  • Product Prices: Prices for products are clearly indicated on the website.
  • Additional Fees: Any applicable fees outside of the product price, such as shipping or handling fees, will be displayed at checkout.

Payment Methods and Timing
We accept various payment methods, including major credit cards and other online payment options. Payment is processed at the time of purchase.

Delivery Timing and Methods
Once an order is placed, items are prepared for dispatch within 1-2 business days. Shipping times may vary based on location and shipping method chosen at checkout.

Return, Defective Items, and Cancellations
We are committed to ensuring your satisfaction. In cases of defective products, cancellations, or returns, please refer to our Return Policy for full details.

Return Period
All return requests must be made within the 30-day return period after receiving your order. Please contact us for any return inquiries at returns@sakurapetal.jp.